Terms of Use - True Install Sign & Graphics

True Install
Terms of Use Agreement

This Terms of Use Agreement is effective as of April 27, 2022.

IMPORTANT! READ THIS ENTIRE AGREEMENT CAREFULLY.

THESE ARE THE TERMS AND CONDITIONS GOVERNING YOUR USE OF THE TRUE INSTALL SITES (DEFINED BELOW) AND OUR SERVICES (DEFINED BELOW).

Welcome to the Internet website(s) available at and under www.trueinstall.com. and the related or linked websites of our Centers (defined below) (collectively, the “True Install Sites”) developed, hosted, maintained or operated by True Install (“TRUE INSTALL”), its affiliates, subsidiaries or designees. In this Terms of Use Agreement (this “Agreement”), TRUE INSTALL or such affiliates, subsidiaries or designees are referred to collectively as “we,” “us” or “our.” This Agreement, which includes the terms and conditions of the Privacy Policy (available on this site) and any Additional Terms (defined below), sets forth the terms and conditions governing your use of the TRUE INSTALL Sites and your access to and use of the webpage, sub-pages, URLs, links, the Marks (defined below), copyrights, information, other content and services offered on or through the TRUE INSTALL Sites (collectively, the “Services”). The Privacy Policy and any Additional Terms are incorporated into this Agreement by this reference. Except as otherwise indicated, any reference herein to the “Agreement” shall include the Privacy Policy and any Additional Terms.

Please carefully review the Privacy Policy, the Additional Terms and this Agreement before accessing or using the TRUE INSTALL Sites or the Services. By accessing or using the TRUE INSTALL Sites or any of the Services, you accept and agree to be legally bound by this Agreement, as it may be amended or supplemented from time to time by us. Further, certain areas of the TRUE INSTALL Sites, including, without limitation, access to franchisee only areas, or product or service ordering services, may require registration and/or be subject to additional terms and conditions of use; and we will provide you with notice of such additional terms and conditions on your registration.

IF YOU DO NOT ACCEPT THIS AGREEMENT, YOU ARE NOT AUTHORIZED TO ACCESS THE TRUE INSTALL SITES OR USE THE SERVICES.

1. We Reserve the Right to Revise this Agreement. We reserve the right, at any time and from time to time, to update, revise, supplement and to otherwise modify this Agreement, the Privacy Policy and the Additional Terms and to impose new or additional rules, policies, terms or conditions on your use of the TRUE INSTALL Sites or the Services. Such updates, revisions, supplements, modifications and additional rules, polices, terms and conditions (collectively referred to in this Agreement as “Additional Terms”) will be effective immediately and incorporated into this Agreement upon our publishing them on the TRUE INSTALL Sites, and we will update the effective date of this Agreement. You are responsible for reviewing this Agreement each time you use or access the TRUE INSTALL Sites or use the Services. Your continued use of any of the TRUE INSTALL Sites or the Services following such updates will be deemed to conclusively indicate your acceptance of any and all such Additional Terms. If this Agreement is terminated for any reason, Sections 4, 7, 8, 9, 11, 13, 14, 15 and 16 of this Agreement shall survive any such termination.

IN THE EVENT OF ANY INCONSISTENCY OR CONFLICT BETWEEN THIS AGREEMENT AND THE PRIVACY POLICY AND/OR ANY ADDITIONAL TERMS, THE FOLLOWING ORDER OF PRECEDENCE SHALL CONTROL: (A) THIS AGREEMENT; (B) THE PRIVACY POLICY; AND (C) ANY ADDITIONAL TERMS.

In addition, offers or coupons made available on the TRUE INSTALL Sites might be subject to additional terms and conditions provided in conjunction with the offer or coupon. We will provide these terms and conditions to you or post them on the offers or coupons to which they apply.

2. We May Discontinue the TRUE INSTALL Sites or the Services at any time. We reserve the right, at any time and from time to time, to modify or discontinue, temporarily or permanently, the TRUE INSTALL Sites or the Services, with or without notice to you. This includes the right to modify, discontinue or remove any content, postings, links, pages, services, or other materials at any time and for any reason. You agree that we will not be liable to you for any modification, general suspension or discontinuance of any TRUE INSTALL Sites or the Services. We may refuse or restrict anyone from access to any or all of the TRUE INSTALL Sites or the Services at any time.

3. Centers are Independent Contractors. If you are accessing any of the TRUE INSTALL Sites that are particular to a franchised or licensed Center, which engages in the operation of a sign design and graphic sales business using our proprietary system and Marks pursuant to a franchise agreement (each a “Franchise Agreement”) with us (“Centers”), you understand and agree that: although we may host, develop, maintain or operate the TRUE INSTALL Sites on behalf of the Centers, the Centers are independent contractors operating as separate legal entities under Franchise Agreements with us. If you are accessing this Agreement from one of these Centers’ websites, you recognize that we are merely operating as a third-party service provider providing advertising services to the Center and are not, by operation, hosting, maintaining or developing the Centers’ websites, nor are we such Centers’ partners, joint venturors, principals, employers, employees or agents. Centers are not our agents or employees. Centers do not have any right to speak for us or on our behalf or bind us to any contracts or obligations. We are not responsible for any of the acts or omissions of Centers.

4. Acceptable Use of the TRUE INSTALL Sites or the Services. In order to use the TRUE INSTALL Sites or the Services, you must obtain access to the Internet directly or through devices that access web-based content and pay any and all service fees, if any, associated with such access. In addition, you agree not to: (1) use or access the TRUE INSTALL Sites or the Services for any purpose that is unlawful or prohibited by this Agreement; (2) use or access the TRUE INSTALL Sites or the Services in a manner that could damage, disable, overburden, or impair the server hosting the TRUE INSTALL Sites or the networks connected to any server hosting the TRUE INSTALL Sites; (3) interfere with any third party's use and enjoyment of the TRUE INSTALL Sites or the Services; or (4) attempt to gain unauthorized access to information, accounts, computer systems or networks retained on or connected to any server hosting the TRUE INSTALL Sites or the Services through hacking, password mining or any other means.

(a) Individual Use. Except as provided in (b) below, you agree that you are only authorized to visit, view and to retain a single copy of pages of TRUE INSTALL Sites solely for your own individual, non-commercial use, provided that: (i) you keep intact all legal notices, credits, copyright, and other proprietary notices; (ii) you do not use the materials in a manner that suggests an association with any of our products, services or brands; (iii) you make no modifications to the materials; and (iv) you shall not duplicate, download, publish, modify or otherwise distribute any material on the TRUE INSTALL Sites for any purpose other than for your own individual use unless otherwise specifically authorized by us.

(b) Commercial Use. If you wish to publish, frame, refer to or provide information about the TRUE INSTALL Sites, our Marks, our copyrighted materials or any Services on any website, web page, e-mail address or the like operated by you or your affiliates, or any companies, partnerships, limited liability partnerships or any other legal entities which you have an ownership or investment interest in (collectively referred to as “you”), you must first obtain our prior written permission to do so and enter into an agreement with us on terms designated by us. By “commercial purposes,” we mean any activity by you, on your own behalf or on behalf of any customer, for consideration. If you are a Center, any use of the TRUE INSTALL Sites or the Services by you constitutes a commercial purpose and your use of the TRUE INSTALL Sites or the Services are governed by your Franchise Agreement with us and this Agreement.

(c) Links. Unless otherwise notified by us, you may create, post, display, publish or distribute any link from your website (the “Linking TRUE INSTALL Sites”) to a page(s) of an TRUE INSTALL Site (“TRUE INSTALL Linked Page”), provided that you adhere to the following linking policy: (1) the wording of the link’s anchor text and any other accompanying text must refer to the content of the TRUE INSTALL Linked Page that you are linking to and must not contain any Prohibited Text (defined below); (2) the appearance, position and other aspects of the link may not be such as to damage or dilute the goodwill associated with our Marks; (3) the appearance, position and other attributes of the link may not create the false appearance that the Linking TRUE INSTALL Sites or your organization or entity is sponsored by, affiliated with, or associated with us; (4) when selected by a user, the link must display the TRUE INSTALL Linked Page as a full-screen and not within a "frame" on the Linking TRUE INSTALL Sites; (5) the Linking TRUE INSTALL Sites must not replicate any content contained on the TRUE INSTALL Linked Page (or any other page of an TRUE INSTALL Site); (6) the Linking TRUE INSTALL Sites must not present misleading or false information about us, any TRUE INSTALL Site, or the Services; (7) neither the Linking TRUE INSTALL Sites nor the link may use the Marks without our prior written permission; (8) the Linking TRUE INSTALL Sites must not contain Prohibited Content (defined below); and (9) you agree that we reserve the right to require you to remove the link at any time upon our request. In the event we require you to remove your link, you will promptly remove the link from the Linking TRUE INSTALL Sites and cease all linking to the TRUE INSTALL Sites.

For purposes of this Agreement, the term “Prohibited Text” includes, but is not limited to, text that is obscene, defamatory, libelous, slanderous, lewd, violent, illegal, offensive, disparaging or includes inappropriate words, abbreviations, language, signs, symbols, references, content or other statements. For purposes of this Agreement, the term “Prohibited Content” includes, but is not limited to, content that we, in our sole and absolute discretion, determine violates any applicable law, as well as, that which (i) promotes, suggests or encourages (a) gambling, including, without limitation, any content related to online casinos, sports books, bingo or poker, (b) the use of firearms/weapons/ammunition, any illegal drugs, prostitution, pornography, nudity, profanity, or other adult content, violence, or the use of alcohol or tobacco products, or (c) the taking up of arms against any person, government or entity, or otherwise challenge or seek to overthrow any government; or (ii) otherwise contains (a) content that infringes upon, or otherwise violates, the rights of any third party, including copyright, trademark, privacy, publicity or other personal or proprietary rights, (b) any obscene, defamatory, libelous, slanderous, lewd, violent, illegal, offensive, disparaging or inappropriate words, abbreviations, language, signs, symbols, references, content or statements, (c) content that is deceptive or fraudulent, (d) hate speech, or other discriminatory, disparaging or denigrating content, whether directed at an individual or a group, and whether based upon race, age, gender, disability, sexual orientation, ethnicity, religion, political orientation, national origin, citizenship, ancestry, marital status, veteran status or mental or physical disability or condition, (e) content that disparages, denigrates, or uses adversarial or confrontational tactics to impact a product, service, person, industry, or organization including, but not limited to, us, (f) content the primary purpose of which is to advance a religious denomination, expand membership or encourage conversion, or (g) content advancing a particular political party or candidate or supporting lobbying for any particular party or candidate, or expanding or encouraging a membership or a particular political party, candidate or lobbying effort.

(d) Security, Cracking and Hacking. You shall not violate or attempt to violate the security of the TRUE INSTALL Sites or the Services. Accordingly, you shall not: (i) access data or materials not intended for you; (ii) log into a server or account which you are not authorized to access; (iii) attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; or (iv) attempt to interfere with service to any user, host or network, including without limitation, via means of submitting a virus to the TRUE INSTALL Sites or the Services, or overloading, “flooding,” “mailbombing” or “crashing” the TRUE INSTALL Sites or the Services. Violations of system or network security may result in civil or criminal liability. We reserve the right to investigate occurrences which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who have participated in such violations. You understand that data and communications, including e-mail and other electronic communications, may be accessed by unauthorized third parties when communicated over the Internet. You agree that it is your responsibility, and not ours, to obtain and use third party software products that support encryption and other security protocols compatible with such protocols (if any) that may be used by us from time to time in connection with the TRUE INSTALL Sites or the Services.

(e) Spidering. THE USE OF ANY TOOLS, PROGRAMS, ROBOTIC ALGORITHMS OR PRODUCTS TO AUTOMATICALLY DOWNLOAD OR “SPIDER” THE TRUE INSTALL SITES, ANY OF THE PAGES OF THE TRUE INSTALL SITES OR THE SERVICES INFRINGES ON OUR COPYRIGHTS. DO NOT USE ANY SUCH TOOLS OR PRODUCTS ON OR IN CONNECTION WITH THE TRUE INSTALL Sites OR THE SERVICES.

(f) Termination. We may and will terminate your access to, and use of, an TRUE INSTALL Site and the Services immediately, if we believe that your conduct fails to conform with this Agreement. Upon termination of your access to, and use of, an TRUE INSTALL Site or the Services, all rights granted to you under this Agreement will cease immediately, and you agree that you will immediately discontinue use of the TRUE INSTALL Site and the Services. Without limiting our rights and your limitations under this Agreement, if you use, or attempt to use TRUE INSTALL Sites, the Services, the Marks or our copyrighted materials for any purposes other than its intended purposes (including without limitation by tampering, hacking, modifying or otherwise corrupting the security or functionality of the TRUE INSTALL Sites or the Services), you may also be subject to civil and criminal liability.

(g) You Are Responsible For All of Your Activities and All of The Content You Post. You represent and warrant that any information you post or provide to us by means of the TRUE INSTALL Sites, including, without limitation, as part of any registration or application or to gain access to TRUE INSTALL Sites or any Services, is truthful, accurate, not misleading and offered in good faith. Any information disclosed to you via the TRUE INSTALL Sites or the Services including, without limitation, any content in the personalized areas of the TRUE INSTALL Sites, may be used only for its intended purpose. We expect that you will exercise caution, good sense and proper judgment in using the TRUE INSTALL Sites and the Services. You agree NOT to use the TRUE INSTALL Sites or the Services for or in connection with any of the following activities:

(i) Spoofing or otherwise impersonating any person or entity, including, without limitation, any other users or any of our personnel, or falsely stating or otherwise misrepresenting your identity or affiliation in any way, or forging any TCP/IP packet header or any part of the header information in any e-mail or other posting;

(ii) Any fraudulent or illegal purpose;

(iii) E-mailing, uploading, or otherwise transmitting or using the TRUE INSTALL Sites or the Services in furtherance of the use or distribution of any unlawful, harmful, harassing, defamatory, tortious, libelous, abusive, threatening, vulgar, sexually explicit, obscene, hateful, racially, ethnically or otherwise objectionable material of any kind, or any material that is invasive of another’s privacy or exploits children, or transmitting any sexually explicit materials, including images and other content; and

(iv) Transmitting material that contains viruses, trojan horses, worms, time bombs, cancelbots or other computer programming routines or engines that are intended to damage, destroy, disrupt or otherwise impair a computer’s functionality or the operation of our (or anyone else’s) Services, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information, or transmit any materials that otherwise violate our rules or policies.

(h) Account Password and User ID. If you are required to become a registered user of the TRUE INSTALL Sites or the Services, you must receive or establish one or more passwords and accounts in the manner we designate. Maintaining the confidentiality and security of your passwords and accounts is solely your responsibility. Accordingly, you shall maintain the security and confidentiality of your accounts. Do not divulge your password or account information to any third party. You are entirely responsible for all activities that occur on or through your account(s), and you agree to notify us immediately about any unauthorized use of accounts or any breach of security. You agree that we shall not be responsible for any losses incurred in connection with any misuse of or failure to secure passwords, nor shall they have any responsibility whatsoever for your failure to comply with this Section.

(i) Review, Comments, and other Content. You may upload mail lists, pictures, logos, digital signatures, and other graphic or textual content; send direct mail or email solicitations and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as you comply with clause (j) below, and the content is not illegal, obscene, threatening, defamatory, injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, or any form of "spam." You must always get written permission from all persons named, identified, referred or alluded to, either explicitly or implicitly, in such content and, if required, provide us with such written permission upon our request. This includes getting permission from parents or guardians if the person is under the age of 18.

(j) Do Not Violate Third Party Intellectual Property Rights. Without limiting any of our rights or your obligations under this Agreement, you may not, and by using the Services or an TRUE INSTALL Site you agree not to, use the Services or an TRUE INSTALL Site to: (i) transmit material that is copyrighted, unless you are the copyright owner or have obtained the permission of the copyright owner to transmit it; (ii) transmit material that reveals trade secrets, unless you own them or have the permission of the owner to so transmit them; or (iii) transmit material that infringes on any Intellectual Property Rights (as defined below) of others or violates the privacy or rights of publicity of others. For purposes of this Agreement, the term “Intellectual Property Rights” means, collectively, rights under patent, trademark, copyright and trade secret laws, and any other intellectual property or proprietary rights recognized in any country or jurisdiction worldwide, including, without limitation, moral rights and similar rights.

(k) Ownership. The trademarks, trade names, logos, color schemes, service marks, slogans, and similar means of identifying products or services displayed on any of the TRUE INSTALL Sites, including without limitation, any variation of the term or phrase TRUE INSTALL®” (collectively, the “Marks”) and other Intellectual Property Rights are our or our licensors registered and/or common law marks or other Intellectual Property Rights. All content and materials on the TRUE INSTALL Sites including, without limitation, the Marks, button icons, images, audio clips, and software, copyrights, patents and other Intellectual Property Rights included in the Services or an TRUE INSTALL Site, are our property or our licensors’ and are protected by United States and international copyright, patent, trademarks, and other proprietary rights and Intellectual Property Rights laws. The compilation of all content on the TRUE INSTALL Sites is our exclusive property and is protected by United States and international copyright laws. All software used on the TRUE INSTALL Sites is our property or our licensors’ property and is protected by United States and international copyright laws. Except to the minimum extent otherwise expressly permitted under copyright law, no copying or exploitation of material from the Services or on an TRUE INSTALL Site is permitted without the express prior written permission of us and any other applicable copyright owner. You may not copy, reproduce, republish, upload, post, transmit, sell, distribute, transfer or modify any of the content, data, information or materials found on the TRUE INSTALL Sites, but you may download, display and print one (1) copy of the content displayed on the TRUE INSTALL Sites on a single computer for your personal-non-commercial use (see Section 4(a) above). You will not use the Marks or other TRUE INSTALL Site content on any site, website, web page, portal, or on any form of advertisement which you operate, authorize or control without our express prior written permission. You may not use our Marks or copyrighted materials in any search engine descriptions, content, meta-tags, “white lettering”, key words, or other means of directing or influencing web traffic to any website, web page, portal or e-mail operated, controlled or authorized by you without our express prior written permission and your doing so constitutes a violation of our rights under United States federal and state law, and other international laws and is a breach of this Agreement. You will not adopt or use any names, trademarks, slogans, trade names, trademarks, service marks, e-mail addresses, URLs, meta-tags, key words, search descriptions or the like that are the same or are confusingly similar to the Marks. Without our prior written consent, you will not submit or maintain any information submitted to search engines which incorporates any content from the TRUE INSTALL Sites, the Marks, our copyrighted materials or any marks that are confusingly similar to the Marks. Unless you are a Center franchisee or licensee in full compliance with your Franchise Agreement and other related agreements with us, you also may not resell the Services (or any part thereof) without our prior written consent. If you wish to do so, contact us at datagov@trueinstall.com to determine if we will grant you prior written permission to resell the Services or use the Marks in such manner. If you wish to access TRUE INSTALL Sites or use any of the Services, copyrighted materials or the Marks for commercial purposes in any way, contact datagov@trueinstall.com to discuss establishing a commercial relationship with us and find out if we will grant you prior written permission to do so. You acknowledge that you do not acquire any ownership or license rights by virtue of downloading the Marks or copyrighted material from the Services or an TRUE INSTALL Site. All rights not expressly granted under this Agreement are expressly reserved to us. If you believe your rights under applicable copyright laws are being infringed, you may notify us in accordance with the instructions set forth in Section 16 hereof.

(l) Use and Access Outside the United States. The TRUE INSTALL Sites are hosted in the United States and back up servers may be located outside of the United States. If you visit from the European Union or other foreign jurisdictions, please note that (a) we make no representations or warranties that the information, products or services contained on the TRUE INSTALL Sites is appropriate for use or access or is available in other jurisdictions; and (b) these jurisdictions have laws governing data collection and use that may differ from United States law. You should be aware that if you transfer Personal Information to us through the TRUE INSTALL Sites or the Services, you are transferring such information to the United States and the United States does not have the same data protection laws as the European Union and some other regions. By providing Personal Information to us, you consent to the transfer of it to the United States and the use of it in accordance with the Privacy Policy.

5. We May Provide Third Party Content on the TRUE INSTALL Sites. We may occasionally provide third party content or link to third party websites on the TRUE INSTALL Sites. Such websites are not under our control, and we explicitly disclaim any responsibility for the accuracy, content or availability of the information, products, and/or services found on or through such websites. We do not endorse and have not taken any steps to confirm the accuracy or reliability of any of the information, products or services contained on or through such websites. We do not make any representations or warranties as to the security or use of any information (such as credit card and other sensitive information) you might provide on or through any such websites. If applicable, you should review the third parties’ terms of use and privacy policies before you use their services.

6. Submissions. If you do post or send us any comments, suggestions, information, ideas, concepts, knowledge, techniques, content, or materials (collectively, “Submissions”), and unless we indicate otherwise, you grant us and our agents, representatives, co-branding partners, franchisees and licensees (collectively, the “TRUE INSTALL Parties”), a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display the Submissions, for any purpose, including developing, manufacturing or marketing products and/or modifying or improving the TRUE INSTALL Sites or the Services, throughout the world in any media. You grant the TRUE INSTALL Parties, and any of the TRUE INSTALL Parties’ sublicensees, the right to use the name that you submit in connection with such Submissions, if the TRUE INSTALL Parties choose.

7. Compliance with Laws. You may use the Services and the TRUE INSTALL Sites only for lawful purposes. The Services and use of the TRUE INSTALL Sites are subject to, and you agree that you will at all times comply with, all applicable local, state, national, and international laws, statutes, rules, regulations, ordinances and the like applicable to the use of the Services and the TRUE INSTALL Sites. This obligation includes your agreement to comply with all applicable laws, regulations, and rules relating to the export of technical and other data from the United States (and from your country if you are not located in the United States) and your agreement not to export or re-export any such data or any other content or materials in violation of such laws, rules or regulations without first obtaining all necessary licenses, consents and approvals therefor, as well as authorization from us.

8. Your Access to Certain Services. As a convenience and courtesy to you, in addition to the Services offered to the general user of the TRUE INSTALL Sites, we may provide you access to certain TRUE INSTALL Sites for purpose of contracting with us or Centers to sell products or services to you. If we do so, any offers or sales made in connection with the use of such TRUE INSTALL Sites will be subject to our purchase policies and this Agreement. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by the agreements into which you thereby enter. Pursuant to any applicable statutes, regulations, rules, ordinances or other laws, including without limitation the Electronic Signatures in Global and National Commerce Act, P.L. 106-229 or other similar statutes, YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, APPLICATIONS AND OTHER RECORDS AND ELECTRONIC DELIVERY OF NOTICES, POLICIES AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED THROUGH THE TRUE INSTALL SITES. Further, you hereby waive any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction which require an original signature or delivery or retention of nonelectronic records, or to payments or the granting of credits by other than electronic means. You may obtain a copy of this Agreement by printing it now. In addition, you understand that certain Services on the TRUE INSTALL Sites such as a general contents page and a current information page (which provides information that may include, without limitation, news of interest to users of the TRUE INSTALL Sites, shipper information and other Services) may include materials and information from third parties, and you acknowledge and agree that we have minimal control over such information. Accordingly, we cannot guarantee, represent or warrant that the content contained in the TRUE INSTALL Sites is accurate, appropriate to you, and/or inoffensive (see Section 5).

9. We Make No Warranties. YOUR USE OF THE SERVICES AND THE TRUE INSTALL SITES IS AT YOUR SOLE RISK. THE SERVICES AND THE TRUE INSTALL SITES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND AS TO THE OPERATION OF THE TRUE INSTALL SITES OR THE SERVICES OR THE INFORMATION CONTAINED ON THE TRUE INSTALL SITES. WE DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE, OR ANY WARRANTIES OF TITLE, NONINFRINGEMENT, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION AND FREEDOM FROM COMPUTER VIRUSES. WE DO NOT WARRANT THAT THE TRUE INSTALL SITES OR SERVICES WILL BE AVAILABLE OR OPERATE IN AN UNINTERRUPTED, DELAY OR ERROR-FREE MANNER (INCLUDING, WITHOUT LIMITATION, ANY ERRORS, DELAY OR INTERRUPTIONS DUE TO PROBLEMS WITH COMMUNICATION LINES OR SYSTEMS, ACTS OF GOD OR FAILURE OF A TELECOMMUNICATIONS SERVICE PROVIDER TO PROVIDE CONNECTIVITY), OR THAT ERRORS OR DEFECTS WILL BE CORRECTED, OR THAT THE SERVER THAT MAKES THE TRUE INSTALL SITES OR SERVICES AVAILABLE ARE FREE FROM ANY HARMFUL COMPONENTS, INCLUDING VIRUSES. IN ADDITION, WE DO NOT WARRANT THAT INFORMATION AVAILABLE ON OR THROUGH THE TRUE INSTALL SITES INCLUDING, WITHOUT LIMITATION, ESTIMATED FEES BASED ON USER-PROVIDED INPUT ANY SALES TRANSACTIONS PAGE OR SIMILAR SOFTWARE FUNCTION, ARE APPROPRIATE, ACCURATE, COMPLETE, CORRECT, ADEQUATE, USEFUL, TIMELY, RELIABLE OR AVAILABLE FOR USE IN ANY PARTICULAR JURISDICTION, AND ACCESSING THEM FROM JURISDICTIONS WHERE THEIR CONTENTS ARE ILLEGAL IS EXPRESSLY PROHIBITED. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO PORTIONS OF THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS WHICH VARY FROM STATE TO STATE.

10. Limitation of Liability. YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE AND OUR EMPLOYEES, DIRECTORS, OFFICERS, SHAREHOLDERS, MEMBERS, PARTNERS, SUCCESSORS, ASSIGNEES, FRANCHISEES, LICENSEES, CO-BRANDING PARTNERS, CENTERS, AGENTS, VENDORS, CONTRACTORS AND SUPPLIERS (COLLECTIVELY, “INDEMNIFIED PARTIES”) WILL NOT BE LIABLE TO YOU OR TO ANY OTHER PERSON UNDER ANY CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, IN TORT (INCLUDING NEGLIGENCE), CONTRACT, STRICT LIABILITY, OR OTHERWISE, FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO THIS AGREEMENT OR THE USE OF THE SERVICES OR ANY ASPECT OF THE TRUE INSTALL SITES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, WORK STOPPAGE, ACCURACY OF RESULTS, COMPUTER FAILURE OR MALFUNCTION, OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES). TO THE EXTENT THE FOREGOING LIMITATION OF LIABILITY IS, IN WHOLE OR IN PART, HELD TO BE INAPPLICABLE OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF THE INDEMNIFIED PARTIES FOR ANY REASON AND UPON ANY CAUSE OF ACTION (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE, STRICT LIABILITY AND OTHER ACTIONS IN CONTRACT OR TORT) ARISING OUT OF OR IN ANY WAY RELATED TO THE TRUE INSTALL SITES OR THIS AGREEMENT SHALL BE LIMITED TO DIRECT DAMAGES ACTUALLY INCURRED UP TO TWO HUNDRED FIFTY ($250) US DOLLARS. THESE LIMITATIONS OF LIABILITY SHALL APPLY EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

THE LIMITATION OF LIABILITY HEREIN APPLIES TO ALL LIABILITIES IN THE AGGREGATE, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM YOUR USE OR YOUR INABILITY TO USE THE TRUE INSTALL SITES OR SERVICES, OR ANY OTHER MATTER ARISING FROM OR RELATING TO THE TRUE INSTALL SITES OR THE SERVICES. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

11. Indemnity. You agree to indemnify and hold harmless the Indemnified Parties, and, at our request, to defend the Indemnified Parties from and against any claim, demand, cause of action, debt, loss or liability, including reasonable attorneys’ fees, to the extent that such action is based upon, arises out of, or relates to your use (or inability to use) the Services, any aspect of the TRUE INSTALL Sites, your breach of this Agreement, or any other activities of yours accomplished using the Services or the TRUE INSTALL Sites.

12. Order of Precedence. This Agreement governs your use of the TRUE INSTALL Sites and access to the Services. This Agreement does not modify, alter or amend any other agreement you have entered or will enter into with us or any of our related or affiliated entities. To the extent that any provision of this Agreement, or any supplemental agreement offered as part of any registration for additional Services on the TRUE INSTALL Site conflicts with any provision of your other agreements with us or any of our related or affiliated entities, the terms of this Agreement shall control.

13. Dispute Resolution. If a dispute arises out of or relates to this Agreement or its breach (with the exception of rights to injunctive or equitable relief with respect to Intellectual Property Rights and obligations with respect to confidentiality), then the dispute shall be resolved in binding arbitration in accordance with the following procedures: (i) the dispute must be resolved by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules; (ii) any judgment on the award rendered by the arbitrator(s) may be entered in any court of competent jurisdiction; (iii) the location of the arbitration shall be in Plymouth, Michigan; and (iv) any such controversy or claim shall be arbitrated on an individual basis, and shall not be commenced, conducted or consolidated in with any claim or controversy of any other party. Notwithstanding the foregoing, we may seek injunctive or equitable relief with respect to Intellectual Property Rights and obligations with respect to confidentiality with respect to Intellectual Property Rights and obligations with respect to confidentiality, in any court having proper jurisdiction, and you consent to exclusive jurisdiction and venue in such courts.

14. Choice of Law and Forum. The Services and the TRUE INSTALL Sites are controlled by us from within the State of Michigan. Subject to Section 13, by submitting a registration or by accessing or using the TRUE INSTALL Sites or the Services, you and we each agree that the substantive laws of the State of Michigan will govern with respect to all matters relating to or arising from this Agreement, or the use (or inability to use) the TRUE INSTALL Sites or the Services, and that such laws will apply without regard to principles of conflict of laws. Subject to the dispute resolution procedures set forth above, you and we agree and hereby submit to the exclusive jurisdiction and venue of the appropriate state and federal courts located closest to Plymouth, Michigan with respect to such matters. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the TRUE INSTALL Sites, or the Services must be filed or otherwise commenced within one (1) year after such claim or cause of action arose or be forever barred.

15. Miscellaneous Terms. Subject to the terms of this Agreement and our other operating rules and policies for the TRUE INSTALL Sites and the Services, this Agreement constitutes the entire agreement between you and us with respect to the subject matter addressed herein, and governs your use of the TRUE INSTALL Sites and the Services, superseding any prior agreements between you and us relating to such subject matter, but this Agreement may be supplemented by any other agreement you enter into with us pursuant to a registration to access certain features of the TRUE INSTALL Sites. Neither the course of conduct between the parties nor trade practices shall act to modify this Agreement. We may assign our rights and duties hereunder to any party without any notice to you. You may not assign this Agreement without our prior written consent. The failure of us to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and that the other provisions of this Agreement remain in full force and effect. The section headings used in this Agreement are for convenience only and have no legal or contractual effect.

Without limiting the foregoing, the Services and the TRUE INSTALL Sites are not intended for use by or availability to minors. IF YOU ARE NOT LEGALLY AN ADULT UNDER THE LAW WHERE YOU LIVE OR IF YOU ARE UNDER EIGHTEEN (18) YEARS OF AGE, YOU MAY NOT ACCESS THE TRUE INSTALL SITES OR USE THE SERVICES. IF SO, PLEASE IMMEDIATELY DISCONTINUE USE OF THE SERVICES AND DO NOT ACCESS THE TRUE INSTALL SITES.

16. Copyright Notice and Takedown Policy Notice and Procedure for Making Claims of Copyright Infringement. Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement should be sent to us at the address indicated below in Section 17.

WE CAUTION YOU THAT UNDER FEDERAL LAW, IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO HEAVY CIVIL PENALTIES. THESE INCLUDE MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS’ FEES INCURRED BY US, BY ANY COPYRIGHT OWNER, OR OUR RELYING UPON YOUR MISREPRESENTATION. YOU MAY ALSO BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY.

To be effective, pursuant to Title 17, United States Code, Section 512(c)(3(A), the notification must include the following:
•   an electronic or physical signature of the owner or of the person authorized to act on behalf of the owner of the copyright interest;
•   a description of the copyrighted work that you claim has been infringed, and a description of the infringing activity including of where the material that you claim is infringing is located on an TRUE INSTALL Site sufficient to allow us to locate the material;
•   identification of the location where the original or an authorized copy of the copyrighted work exists, for example the URL of the website where it is posted or the name of the book in which it has been published;
•   your address, telephone number, and e-mail address;
•   a statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
•   a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

17. Questions, Comments or Concerns. If you have any questions, comments, or concerns or wish to seek our prior written permission regarding this Agreement, including, without limitation, the Privacy Policy, and/or the TRUE INSTALL Sites or Services, or are providing notification of claimed copyright infringement in accordance with Section 16 above, please contact us below:

Attn: Data Governance Committee
True Install
47585 Galleon Drive
Plymouth, Michigan 48170-2466
800-726-9050
datagov@trueinstall.com
________________________________________

NOTICE REGARDING FRANCHISE OFFERS OR SALES
This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only.

Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. If you are a resident of one of these states, we will not offer you a franchise unless and until we have complied with applicable pre sale registration and disclosure requirements in your jurisdiction.