“Cookies” or “Browser Cookies “are data files that are placed on your device or computer and often include an anonymous unique identifier. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some portions of the TRUE INSTALL Sites.
“Log Files” track actions occurring on the TRUE INSTALL Sites and collect data, including your IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.
“Organizational Data” means all non-public information about your business, affairs, customers, suppliers, plans, intentions, market opportunities, operations, processes, product information, including, without limitation, Personal Information received by or through the TRUE INSTALL Sites during the course of our business relationship.
“Non-Personal Information” is defined in Section B below.
“Personal Information” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
Information About You and How We Collect It
Information You Provide to Us
We collect this information:
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our TRUE INSTALL Sites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
The information we collect automatically is statistical data and may include Personal Information, and Organizational Data or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our TRUE INSTALL Sites and to deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
We may also collect and store statistics and other Non-Personal information about the online activities of our visitors on an aggregate basis.
For reasons such as improving your experience at our TRUE INSTALL Sites or personalizing our TRUE INSTALL Sites to you (for example, providing better product recommendations or special offers that we think will interest you), we may supplement the information that you provide with information from third parties.
Do Not Track
We do not track users across the web and therefore do not respond to web browser “do not track” signals.
We do not authorize third parties to collect Personal Information from visitors of the TRUE INSTALL Sites for third party use without the visitor’s consent.
The TRUE INSTALL Sites are not intended for children under 17 years of age. TRUE INSTALL will not knowingly collect any Personal Information from children 17 years of age or younger. When you disclose Personal Information on the TRUE INSTALL Sites, you are representing to us that you are 18 years of age or older. If a person 17 years of age or younger has provided Personal Information to us, a parent or guardian should contact us at firstname.lastname@example.org so that we can remove such Personal Information from our active databases.
Using Your Information
We use information that we collect about you or that you provide to us, including any Personal Information:
The Personal Information that you provide will be available to us and our agents, representatives, franchisees and licensees (each an “TRUE INSTALL Party” and collectively, the “TRUE INSTALL Parties”), as well as TRUE INSTALL’s trusted third-party service providers and contractors (collectively, “Third-Party Providers”). By submitting Personal Information, you grant to the TRUE INSTALL Parties and the Third-Party Providers a license to use such Personal Information for the purposes described in this section. The TRUE INSTALL Parties and Third-Party Providers may also use your Personal Information, alone or in combination with the information submitted by other users, to improve the TRUE INSTALL Sites’ navigation or infrastructure, in internal marketing analyses or reviews, and for other administrative purposes. Additionally, unless you notify us to the contrary, any TRUE INSTALL Party may use your Personal Information in the future to provide you with information on products, services, special offers and/or deals. If you do not wish to receive these types of communications or allow an TRUE INSTALL Party to use your Personal Information in such a manner, please contact us in the manner identified in the "Opt-Out" section below. Notwithstanding the foregoing, if you are located in Canada, no TRUE INSTALL Party will use your Personal Information to send you information on products, services, special offers and/or deals unless you request to receive such information.
We also might use Non-Personal Information to improve your experience on the TRUE INSTALL Sites and to enhance the TRUE INSTALL Sites. By using the TRUE INSTALL Sites, you grant the TRUE INSTALL Parties and any Third-Party Provider a perpetual, irrevocable, worldwide, royalty-free, sublicensable (through multiple tiers) license to use, reproduce, cache, store, modify, publicly perform, publicly display, distribute and transmit such Non-Personal Information for any purpose, and waive any moral rights and publicity rights in such Non-Personal Information.
If you choose to opt-out from allowing the TRUE INSTALL Parties to use your Personal Information in the future to provide you with special offers/marketing communications, simply contact us directly at email@example.com. Additionally, “Opt-out” instructions are contained in each special offer/marketing communication sent to you. Upon receipt and processing of an "opt-out" request, we will, within a commercially reasonable amount of time, remove your information from any listings used to provide you with special offers/marketing communications from TRUE INSTALL Parties in the future. Please note that we may occasionally contact you for administrative purposes even if you unsubscribe from our email list.
Access to, Transfer, Deletion or Amending Personal Information
In accordance with applicable law, you may (i) request access to any Personal Information we hold about you; (ii) request that it be updated, rectified, deleted or blocked; (iii) request that we delete part or all of any Personal Information we hold about you; (iv) request that we restrict our processing of your Personal Information; and (v) request that we provide you or a third party with a copy of certain Personal Information about you (that is referred to as the right of “data portability”).
You may request access to, review, change, or request the deletion of your Personal Information and preferences at any time by contacting us at firstname.lastname@example.org. We will then take all reasonable efforts, to the extent required by applicable law, to correct or remove your Personal Information from our active database. We cannot delete your Personal Information except by also deleting your user account. We may not accommodate a request to change Personal Information if we believe the change would violate any law or legal requirement or cause the Personal Information to be incorrect.
We will retain your Personal Information for as long as your account is active or as needed to provide you services. If you close your account, we will retain your Personal Information for a period where it is necessary to continue operating our business effectively, to maintain a record of your transactions for reporting purposes until this purpose no longer exists, and to retain as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Your California Privacy Rights
If you are a California resident, you may have certain rights related to the Personal Information we have collected from you, which may or may not be granted based on the circumstances, but only in compliance with applicable law. In addition to the rights provided to you in the above Section titled ‘Access to, Transfer, Deletion or Amending Personal Information’, you may also have the following under rights the California Civil Code Sections 1798.100 through 1798.115, and 1798.125:
To make such a request, please send an email to or write us at: email@example.com, or write True Install, Attention: Data Governance Committee, 47585 Galleon Drive, Plymouth, Michigan 48170-2466.
Your Canadian Privacy Rights
We take every reasonable precaution to protect your Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please note, however, that no data security measures can be guaranteed to be completely effective, and we cannot guaranty the safety or security of your information. You understand that your use of the TRUE INSTALL Sites and submission of information to us is at your own risk.
Limits on Our Abilities